Privacy Policy

Effective Date: January 1, 2025

Scan Factor, LLC ("us", "we", or "our") operates the scanfactor.com website and the ScanFactor mobile application (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.

1. Definitions

Service: Service means the scanfactor.com website and the ScanFactor mobile application operated by Scan Factor, LLC.

Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data: Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies: Cookies are small files stored on your device (computer or mobile device).

Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For purposes of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processor (or Service Provider): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User): Data Subject is any living individual who uses our Service and is the subject of Personal Data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Types of Data Collected

2.1.1 Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at info@scanfactor.com.

2.1.2 Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as:

  • Your computer’s Internet Protocol address (e.g., IP address)
  • Browser type and version
  • The pages of our Service that you visit
  • The time and date of your visit, and the time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

2.1.3 Location Data: We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services at any time in your device settings.

2.1.4 Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service, and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Other tracking technologies such as beacons, tags, and scripts may also be used to collect and track information to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Examples of Cookies We Use:
  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

3. Use of Data

Scan Factor, LLC uses the collected data for various purposes:

  • To provide analytics about events, connections, exhibitors, and attendees to the host.
  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.

4. Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Scan Factor, LLC’s legal basis for collecting and using your personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it is not overridden by your rights.
  • To comply with the law.

5. Retention of Data

Scan Factor, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when used to strengthen the security or improve the functionality of our Service or when we are legally obligated to retain this data for longer periods.

6. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Scan Factor, LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Disclosure of Data

7.1 Business Transaction: If Scan Factor, LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

7.2 Legal Requirements: Scan Factor, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Scan Factor, LLC.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

Our Service does not currently respond to “Do Not Track” (DNT) signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser or mobile device.

10. Your Data Protection Rights under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Scan Factor, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you, or if you want it to be removed from our systems, please contact us at info@scanfactor.com. In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data, under certain conditions.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to data portability. You have the right to be provided with a copy of your information in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Scan Factor, LLC relied on your consent to process your personal information.

We may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

11. California Residents / Your California Privacy Rights

Effective Date: January 1, 2025

This section supplements the information contained in our general Privacy Policy. The California Consumer Privacy Act (as amended by the California Privacy Rights Act) (“CCPA/CPRA”) grants California residents certain rights regarding their personal information, as described below.

11.1 Categories of Personal Information We Collect

In the preceding 12 months, we may have collected (and continue to collect) the following categories of personal information from California residents for the purposes described in this Privacy Policy:

  • Identifiers: Name, email address, IP address, unique device identifiers.
  • Internet or Other Electronic Network Activity: Browsing history, search history, and information regarding interaction with our website or mobile application (Usage Data).
  • Geolocation Data (only if you grant permission): Approximate location information collected from your device settings.

We do not collect or process “sensitive personal information” as defined by the CPRA (e.g., social security numbers or precise geolocation beyond what is necessary for basic functionality). Should our practices change, we will update this section accordingly.

11.2 Sources and Business Purposes of Collection

We collect personal information directly from you when you provide information (e.g., account registration, contact forms, or emails), automatically through cookies, tracking technologies, and usage logs as you navigate our Service, and from service providers (e.g., analytics providers, hosting providers) who assist us in delivering the Service.

We use personal information for the business or commercial purposes stated in our main Privacy Policy, such as operating and improving our Service, communicating with you, providing customer support, and protecting our Service against fraud or abuse.

11.3 No Sale or Sharing of Personal Information

We do not sell personal information or share personal information with third parties for cross-context behavioral advertising, as defined by California law. Accordingly, we do not provide a “Do Not Sell or Share My Personal Information” link.

11.4 Your Rights Under the CCPA/CPRA

California residents have the following rights:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources for that information, our business or commercial purpose for collecting the information, and the categories of third parties with whom we share personal information.
  • Right to Delete: You have the right to request that we delete the personal information we collected from you, subject to certain exceptions (e.g., if we need the information to provide a service you requested or comply with a legal obligation).
  • Right to Correct: You have the right to request that we correct any inaccurate personal information we maintain about you.
  • Right to Limit Use of Sensitive Personal Information: If we collected sensitive personal information, you would have the right to limit its use or disclosure to only those uses which are necessary for providing our Service. Currently, we do not collect sensitive personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights (e.g., by denying you services or charging different prices).

11.5 How to Exercise Your Rights

To exercise any of the rights described above, or if you have any questions or concerns about our privacy practices, please contact us at:

Email: info@scanfactor.com

Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

11.6 Authorized Agent

You may designate an authorized agent to submit a request on your behalf. In order to designate an authorized agent, we may require that you provide the agent with written permission, verify your own identity with us, and confirm you have granted the authorized agent permission to submit the request.

11.7 Retention of Personal Information

We retain personal information for as long as necessary to fulfill the business or commercial purposes outlined in this Privacy Policy, or as required by law. When determining how long to retain your personal information, we consider our legal and contractual obligations, the amount, nature, and sensitivity of the data, and potential risks from unauthorized use or disclosure.

12. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

12.1 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

12.1.1 Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor usage of our Service. This data is shared with other Google services, and Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

12.2 Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

13. Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us at info@scanfactor.com. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and we may let you know via email and/or a prominent notice on our Service prior to the change becoming effective. We will update the “Effective Date” at the top of this Privacy Policy accordingly.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

15. Questions and Comments

If you have any questions regarding this Privacy Policy or your use of the Service, please contact us at:

Email: info@scanfactor.com

We welcome your questions, comments, and concerns about privacy.